Tektronix has founded a calibration and repair company. Tektronix Service Solutions will offer customers single-source calibration and repair services for all makes and types of instruments spanning 130,000 different instruments from over 9,000 manufacturers. The new business will combine the strength of Tektronix with the extensive service capabilities of recently acquired Davis Calibration and Sypris Test & Measurement. The resulting organisation will have more than 100 on-site, mobile and depot locations.
"The goal with Tektronix Service Solutions is to ensure that our customers achieve superior return on their test and measurement investments and enable our customer to focus on building their core business," said Paul Caragher, president, Service Solutions, Tektronix. "From the new Tektronix Gold Care Plans to our multiple vendor calibration programs and our advanced services, such as, asset optimisation, we are in a position to be a single-source service provider to our customers."
The new business will enable customers to customise programs in the way that delivers the most business value. The organisation is built around a comprehensive quality system with multiple NIST traceable certificate options including ANSI Z-540.1, ISO IEC 17025 and ISO 9001:2008. Asset optimisation services give 360 degree online visibility into instrument usage and provide reporting and analysis tools to optimize calibration cycle tracking.
